Refund Policy

At PowerUpBrain, we are committed to providing high-quality brain development programs, counselling sessions, workshops, and assessments. Our goal is to ensure a positive and valuable experience for every participant. Please read our refund policy carefully before enrolling in any program or service.

1. Program & Service Fees

All fees paid for assessments, counselling sessions, workshops, training programs, or brain development activities are considered confirmation of enrollment.

2. Refund Eligibility

Refunds may be considered under the following circumstances:

• Duplicate payment made by mistake.
• Cancellation request submitted before the commencement of the program/service.
• Technical or administrative error from our side.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

• After attending any session, workshop, assessment, or training program.
• Partial participation or non-attendance by the participant.
• Change of mind after enrollment.
• Failure to complete the program.
• Customized reports or personalized services already delivered.

4. Cancellation Policy

• Cancellation requests must be submitted in writing via email or official communication channels.
• Approved refunds, if applicable, will be processed within 7–14 working days.

5. Rescheduling Policy

Participants may request rescheduling of sessions or workshops subject to availability and prior notice.

6. Online Sessions & Digital Services

Fees paid for online consultations, digital reports, downloadable materials, or virtual sessions are non-refundable once the service has been delivered.

7. Exceptional Cases

PowerUpBrain reserves the right to review and decide refund requests on a case-by-case basis under exceptional circumstances.

8. Contact Us

For refund or cancellation-related queries, please contact:

"Empowering minds with knowledge, growth, and transformation."